Automated Billing

• Automated subscription billing
• Auto proration for upsells and downgrades
• Prepaid and usage based billing
• CDR processing
• Product bundles and promotions

CRM with Provisioning

• Lead management
• Automated activation
• Custom email templates and automated emails
• Automated Provisioning for Internet, TV and phone
• Customer Portal that integrates with existing website

Ticketing System

• Helpdesk/Ticket System with Field Service integration
• Automated emails and Canned Responses
• Track ticket ageing and other analytics
• Self service capability for end customers

Partner management Portal

• Partner workflow automation

• Get partner wise bill mapped with individual clients
• Partner wise inventory management

Field Technician Management

• Route planning for field force
• Hardware tracking  with barcode integration
• Tablet and mobile view with digital signature of worksheet

On Demand Support

• Local support team
• 8-Week Implementation
• Documentation and live training sessions